INTERCULTURAL TRAINING AND DEVELOPMENT

Communicate more effectively with people from all cultural backgrounds

Build intercultural relationships based on mutual respect and equality

 Improve organisational management and service delivery

About culturalQ

culturalQ was created in response to the many enquiries MCCSA had received over the years about intercultural communication training. Enquirers were directed to existing providers including Robert Bean Intercultural. Responding to this emerging community need MCCSA decided to develop a training unit. After 40 years in this field, Robert Bean worked with MCCSA together in developing this new service, transferring his intellectual property and continuing the facilitators’ professional development and mentoring. Their excellent workshop results since then speak for themselves and Robert is still assisting with the growth of the service.

Robert Bean

culturalQ Services

In support of our core aims of empowering individuals and supporting and strengthening community engagement and growth, MCCSA provides training and development services in cultural intelligence (CQ) and and cultural competence.  

Cultural Intelligence (CQ)
The Personal

An individual’s ability to understand their own and other cultures and to interact and work fairly and effectively in all situations characterized by cultural diversity.
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Cultural Competence 
The Organisational

An organisation’s ability to ensure that services and products are provided inclusively, equitably and effectively by culturally intelligent people and to ensure that all employees are respected and included, with equal opportunities to grow and contribute to organizational success

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MCCSA has facilitated highly rated
workshops for numerous clients including;

  • Surf Life Saving South Australia
  • City of Charles Sturt
  • Uniting SA
  • ICAC SA (Independent Commission Against Corruption)
  • Department of Human Services Community Connections Program
  • Department of Infrastructure and Transport
  • Disability Rights Advocacy Service Inc.
  • St Andrews Hospital
  • University of South Australia
  • “Knowledgeable and experienced presenters. Genuine real stories made it real and engaging. Good mix of presenting and interactivity”
    Participant, Independent Commission Against Corruption SA
  • “Although I have completed multiple cultural trainings, I learnt a lot in this seminar that will be vital in my personal and professional life.”
    Participant, City of Charles Sturt
  • “Exceptionally high quality, evidence based, practical information.”
    Participant, Department of Human Services
  • “This training gave me a broader understanding of Cultural Intelligence. It touched on all of the key areas to start to build a strong foundation and confidence to implement change.”
    Participant, St Andrews Hospital

Contact Us

culturalQ Coordinator
Hanaa Grave
E: culturalQ@mccsa.org.au
P: (08) 8213 4611

MCCSA Programs Manager
Julie Hoare
E: culturalQ@mccsa.org.au
P: (08) 8213 4611