INTERCULTURAL TRAINING AND DEVELOPMENT
Communicate more effectively with people from all cultural backgrounds
Build intercultural relationships based on mutual respect and equality
Improve organisational management and service delivery
About culturalQ
culturalQ was created in response to the many enquiries MCCSA has received over the years about intercultural communication training. Enquirers were directed to existing providers including Robert Bean Intercultural. Responding to this emerging community need MCCSA has developed a training unit. After 40 years in this field, Robert Bean collaborated with MCCSA in developing this new service, transferring his intellectual property and continuing the facilitators’ professional development and mentoring. Their excellent workshop results since then speak for themselves and Robert is still assisting with the growth of the service.
culturalQ Services
In support of our core aims of empowering individuals and supporting and strengthening community engagement and growth, MCCSA provides training and development services in cultural intelligence (CQ) and and cultural competence.
Cultural Intelligence (CQ)
The Personal
An individual’s ability to understand their own and other cultures and to interact and work fairly and effectively in all situations characterized by cultural diversity.
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Cultural Competence
The Organisational
An organisation’s ability to ensure that services and products are provided inclusively, equitably and effectively by culturally intelligent people and to ensure that all employees are respected and included, with equal opportunities to grow and contribute to organizational success
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MCCSA has facilitated highly rated
workshops for numerous clients including;
- Surf Life Saving South Australia
- City of Charles Sturt
- Uniting SA
- ICAC SA (Independent Commission Against Corruption)
- Department of Human Services Community Connections Program
- Department of Infrastructure and Transport
- Disability Rights Advocacy Service Inc.
- University of South Australia
Contact Us
culturalQ Coordinator
Hanaa Grave
E: culturalQ@mccsa.org.au
P: (08) 8213 4611
MCCSA Programs Manager
Julie Hoare
E: culturalQ@mccsa.org.au
P: (08) 8213 4611